Returns & Exchanges
At Home Stores 18 India, we strive to ensure your living space is perfect with a seamless 7-day return policy for all our home decor and furnishing products. If you are not completely satisfied with your purchase, we are here to assist with a quick and transparent exchange or refund process.
Initiate Request
Log into your account or contact our support team within 7 days of delivery to request a return or exchange for your home products.
Quality Inspection
Ensure the item is in its original packaging with all tags intact; our logistics partner will conduct a brief check during the pickup process.
Reverse Pickup
Once approved, we will arrange a free reverse pickup from your registered address within 48 to 72 hours at no additional cost to you.
Refund Processing
After the item reaches our warehouse and passes the final quality check, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing